OUR COMMITMENT
To further strengthen our information security practices, basicmath Inc. has been included within the certification scope of the ISMS (Information Security Management System) certification held by our parent company, basicmath LLC, under international standard ISO/IEC 27001 and Japanese standard JIS Q 27001.
Under this certification, we manage and operate the important information entrusted to us by our customers in accordance with the same management framework, and strive to ensure safety and reliability.
We will continue to strengthen employee training and conduct ongoing reviews of our management systems — enhancing security measures in response to changes in the environment and risk landscape, and operating as a company worthy of our customers' trust and safety.
| Certified Entity | basicmath LLC |
| Standard | ISO/IEC 27001:2022 / JIS Q 27001:2023 |
| Registration Number | IS 817345 |
| Registered Scope |
Development, maintenance, operation, and sales of AI-powered SaaS systems Development and maintenance of business systems DX consulting Digital marketing |
| Applicable Sites |
basicmath LLC — Kyoto HQ (Ogawa Kyoto Building 3F) basicmath Inc. — Kyoto HQ (Ogawa Kyoto Building 2F) |
| Initial Registration | January 15, 2025 |
| Last Updated | April 26, 2026 |
| Certification Body | BSI Japan Co., Ltd. |
| Accreditation Bodies |
ANSI National Accreditation Board (ANAB) Japan Information Processing Development Corporation (JIPDEC) |
Information Security Policy
basicmath LLC and basicmath Inc. (hereinafter "the basicmath Group") are committed to protecting the information assets managed or controlled by the Group, as well as information assets entrusted to us by customers, from threats such as accidents, disasters, and criminal acts. In order to meet the trust of our customers and society, we conduct information security activities in accordance with the following principles.
Management Responsibility
The basicmath Group is committed to continuously improving information security under leadership-driven, organizational management.
Internal Structure
The basicmath Group establishes an organization dedicated to maintaining and improving information security, coordinates across entities as needed, and formalizes information security measures as official rules.
Employee Commitment
Employees of the basicmath Group acquire the knowledge and skills required for information security and ensure solid engagement with information security practices.
Compliance with Laws and Contractual Requirements
The basicmath Group complies with laws, regulations, standards, and contractual obligations related to information security, and meets the expectations of our customers.
Response to Violations and Incidents
In the event of a violation of laws, breach of contract, or security incident related to information security, the basicmath Group will respond appropriately and work to prevent recurrence.
Revised: April 1, 2026
basicmath LLC Representative Member
Shumari Nakajima
basicmath Inc. Representative Director
Shumari Nakajima
Privacy Policy
basicmath Inc. (hereinafter "the Company") establishes the following Privacy Policy (hereinafter "this Policy") regarding the handling of users' personal information in the services provided on this website and in various services handled by the Company.
Personal Information
"Personal information" refers to "personal information" as defined under the Act on the Protection of Personal Information — information relating to a living individual that can identify a specific individual through descriptions such as name, date of birth, address, phone number, contact information, or other information, as well as data relating to appearance, fingerprints, voiceprints, and information that alone can identify a specific individual (personal identifying information) such as health insurance policy numbers.
Collection of Personal Information
The Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number when users register or make inquiries. The Company may also collect personal information, including transaction records and payment information involving users, from affiliates such as information providers, advertisers, and ad distribution partners.
Purpose of Collection and Use
The Company collects and uses personal information for the following purposes:
Changes to Purpose of Use
The Company may change the purpose of use of personal information only where it is reasonably deemed to be related to the original purpose.
In the event of a change, the Company will notify users or post notice on this website in the manner prescribed by the Company.
Disclosure to Third Parties
The Company will not provide personal information to third parties without the prior consent of the user, except in the cases listed below, and except as permitted by the Act on the Protection of Personal Information or other applicable laws:
Notwithstanding the above, the following recipients shall not be considered third parties:
Disclosure of Personal Information
When requested by the individual to disclose personal information, the Company will disclose it without delay. However, if disclosure falls into any of the following categories, the Company may withhold all or part of the information and will notify the individual promptly of such decision:
Notwithstanding the above, non-personal information such as browsing history and behavioral data will not be disclosed as a general rule.
Correction and Deletion of Personal Information
If a user believes that personal information held by the Company is inaccurate, the user may request correction, addition, or deletion (hereinafter "correction, etc.") of such information in accordance with the Company's prescribed procedures.
If the Company receives such a request and determines that it is necessary to comply, the Company will carry out the correction, etc. without delay.
If correction, etc. is carried out or a decision is made not to carry out correction, the Company will notify the user without delay.
Suspension of Use of Personal Information
If the Company receives a request from an individual to suspend or delete personal information (hereinafter "suspension of use") on the grounds that it is being used beyond the stated purpose or was obtained through improper means, the Company will conduct the necessary investigation without delay.
If, based on the results of that investigation, the Company determines that compliance is necessary, it will suspend the use of the relevant personal information without delay.
The Company will notify the user without delay whether or not suspension of use has been carried out.
In cases where suspension of use would incur significant cost or is otherwise difficult to execute, and where alternative measures that sufficiently protect the user's rights and interests can be taken, the Company may implement such alternatives instead.
Changes to This Privacy Policy
The contents of this Policy may be changed without notice to users, except as otherwise stipulated in laws or this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.
Contact
For inquiries regarding this Policy, please contact us at:
COMPANY
basicmath Inc.